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SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
CISA lists CVE-2024-57726 as known exploited in the wild for SimpleHelp SimpleHelp. Ransomware campaign use: Known. Federal remediation due date: 2026-05-08.
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.